Privacy Policy
Welcome to Biggy. We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this privacy notice, or our practices with regards to your personal information, please contact us at support@biggy.in
When you use our mobile application, as well as any of our services, you trust us with your personal information. We take your privacy very seriously. In this privacy notice, we describe our privacy policy.
1. What Information Do We Collect?
We collect personal information that you voluntarily provide to us when you register on the App, express an interest in obtaining information about us or our products and Services, when you participate in activities on the App or otherwise when you contact us.
- Personal Information Provided by You: We collect names; phone numbers; email addresses; mailing addresses; usernames; passwords; billing addresses; and other similar information.
- Payment Data: We may collect data necessary to process your payment if you make purchases. All payment data is stored securely by our payment processor(s).
- Location Data: We may request access or permission to and track location-based information from your mobile device, either continuously or while you are using our mobile application, to provide location-based services (like finding nearby stores, restaurants, or accurate delivery).
- Mobile Device Access: We may request access or permission to certain features from your mobile device, including your mobile device's camera, gallery, microphone, and other features.
2. How Do We Use Your Information?
We use personal information collected via our App for a variety of business purposes described below:
- To facilitate account creation and logon process.
- To fulfill and manage your orders: We use your information to fulfill and manage your orders, payments, returns, and exchanges made through the App.
- To deliver services to the user: We use your information to provide you with the requested service (e.g., precise order delivery).
- To send administrative information to you: We may want to send you product, service, and new feature information and/or information about changes to our terms, conditions, and policies.
- To protect our Services: We may use your information as part of our efforts to keep our App safe and secure (for example, for fraud monitoring and prevention).
3. Will Your Information Be Shared With Anyone?
We only share information with your consent, to comply with laws, to provide you with services, to protect your rights, or to fulfill business obligations.
- Vendors, Consultants, and Other Third-Party Service Providers: We may share your data with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf and require access to such information to do that work (e.g., payment processing, delivery partners).
4. How Long Do We Keep Your Information?
We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy notice, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements).
5. How Do We Keep Your Information Safe?
We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure.
6. What Are Your Privacy Rights & Account Deletion?
In some regions, you have certain rights under applicable data protection laws. These may include the right to request access and obtain a copy of your personal information, or to request rectification or erasure.
Account Deletion: If you would at any time like to review or change the information in your account, or completely delete your account and associated data, you can log in to your account settings in the App and use the "Delete Account" feature, or contact us directly at support@biggy.in to request data deletion.
7. Contact Us
If you have questions or comments about this notice, you may email us at support@biggy.in or by post to: